Terms & Conditions / Privacy Policy

TERMS & CONDITIONS
General
Our website, programs and services are owned and operated by Magnus the Therapy Dog, Inc. (“Company”, “we”, or “us”). These terms and conditions apply to any user of our website or user or purchaser of any of our programs, services or products (“you”).
Agreement to Terms and Conditions
Please read these terms and conditions carefully before accessing or using our website, any of our programs, services or products or the materials provided in connection with any of them (the (“Materials”). 
By visiting our website, accessing our Materials, engaging in any of our programs in any manner and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions including those additional terms and conditions and policies referenced herein including our Privacy Policy (collectively, “Terms”). You are required to act in accordance with the Terms whether or not you have read them. These Terms apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 
If at any time you do not agree with these Terms, you may not access or use our Services.
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use our website.
We reserve the right to modify any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website or any of our Services following the posting of any changes constitutes acceptance of those changes. 
We reserve the right to refuse Services to anyone for any reason at any time.
Intellectual Property Rights
Our Services and Materials are protected by copyright, trademark, and other intellectual property laws. The content in our Services is solely owned by or licensed to us, unless otherwise indicated. This content includes, but is not limited to, the design, layout, look, appearance, graphics or any other material or aspects of Materials provided by us to you. Reproduction is strictly prohibited other than in accordance with these Terms.
Downloading, printing, or otherwise using our Services or Materials for your own training purposes in no way gives you any copyright, trademark, intellectual property or ownership rights of our Services or Materials except for the limited license described in these Terms.
Any trademarks, taglines, and logos displayed on Materials are trademarks belonging to us or licensed to us. Any use of these, including framing, metatags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without our express written consent. All rights not expressly granted in these Terms or any express written license, are reserved by us.
Limited License 
If you access our website or access or purchase any of our Services or Materials, you will be granted a revocable, non-transferable license for personal, non-commercial use only, limited to you only for your transitory viewing. You may temporarily download and/or print Materials for your own personal non-commercial use.  Your license is limited as stated herein and you may not use our Services or Materials in any manner that constitutes an infringement of our rights or a violation of these Terms.
This limited license shall automatically terminate if you violate any of these Terms or other restrictions and may also be terminated by the Company at any time in its sole discretion. Upon terminating the Services or your viewing of the Materials or upon the termination of this license, you must destroy any downloaded Materials in your possession whether in electronic or printed format.
Prohibited Use and Activity
As a licensee, you understand and acknowledge that our Services and Materials have been created, developed or obtained by us through the investment of significant time, effort and expense, and that this information is a valuable, special and unique asset of ours which needs to be protected from improper and/or unauthorized use.
When you access or purchase our Services or Materials, you agree that you are clearly and expressly prohibited from engaging in improper and/or unauthorized use of our Services and Materials which include, without limitation, the following:
You will not use, copy, adapt or represent any of our Services or Materials in any way as if they are yours or created by you or another party.
You will not use the Services or Materials for any commercial purpose, or for any public display (commercial or non-commercial).
You will not modify, copy, share, reproduce, reprint, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any Services or Materials, or any part thereof, or any other information accessed or purchased through our Services, or any other communications provided by us for your own personal use, business/commercial use or in any way that earns you money.
You will not duplicate, share, trade, sell, or otherwise distribute Services or Materials, or any part thereof, to any other person for their personal use, business/commercial use or in any way that earns them money, whether it was known to you or not at the time that you shared the information that their intention was to use the Services or Materials for their own personal use or business/commercial use. 
You will not violate our intellectual property rights, including copyright and trademark rights or use any Services or Materials in a manner that constitutes an infringement of our rights. 
You understand and agree that engaging in the prohibited use or the improper and/or unauthorized use of our Services or Materials as set forth above in these Terms is considered theft and stealing and may also give rise to a civil claim for damages. We retain the right to prosecute theft and pursue civil damages to the full extent of the law. 
In addition to the above prohibitions, you agree that you are strictly prohibited from using our website, Services or Materials (i) for any unlawful purpose or in a manner that violates any laws, (ii) to upload or transmit to our website or electronic transmissions any worms or viruses or any code of a destructive nature, (iii) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, (iv) to submit false or misleading information, (v) to collect or track the personal information of others, (vi) to spam, phish, pharm, pretext, spider, crawl, or scrape, or (vii) to interfere with or circumvent the security features of the Services or any related website or the Internet. 
We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
Limitations on Linking and Framing
You may establish a hypertext link to our website or content thereon so long as the link does not state or imply any sponsorship, endorsement by, or ownership by in our website or content thereon and does not state or imply that we are have sponsored, endorsed or have ownership rights in your website. However, you may not frame or inline link our content without our written permission.
Your Comments, Submissions, Video/Audio and Feedback. 
By posting or submitting any material to us or participating in the Services, whether through our website or other online medium, through our Facebook or other group, by email, postal mail or otherwise, such as comments, posts, photos, images, videos, audio recordings or other contributions (“Comments”), you agree that we may, at any time in our sole discretion, without restriction, use, distribute, translate, edit, copy, publish and otherwise use any such Comments for any reason, including in our current or future Services and/or our marketing or promotional efforts. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments. You grant to us an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such Comments, in whole or in part, in any manner or medium for any purpose without attribution or payment to you and without further authorization from you. 
You agree that we have the right to identify you as the author of any of your Comments by name, email address, or screen name.  
You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Inaccurate Information or Errors
Occasionally there may be information on our site or in the Services or Materials that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
Personal Responsibility and Assumption of Risk
You agree that you are using your own judgment in using our Services and Materials and doing so at your own risk. Our Services and Materials are for informational and educational purposes only. You agree and understand that you assume all risks and no results are guaranteed in any way related to our Services and Materials. Our Services and Materials are merely to provide you with education and tools to help you make your own decisions for yourself. You are solely responsible for your actions, decisions and results based on the use, misuse or non-use of our Services and Materials.
Third Party Links
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these sites and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. 
Disclaimer
Our Services and Materials are for informational and educational purposes only. You acknowledge that we do not make any representations as to benefits of any kind that may be derived as a result of your participation in the Services or Materials. We do not guarantee that you will attain a particular result, positive or negative, through the use of our Services or Materials and you agree that we are not liable or responsible in any way for your results. You expressly agree that your use of, or inability to use, the Services or Materials is at your sole risk. 
Any information provided in connection with our Services and Materials is not to be perceived as or relied upon in any way as medical or health advice for any animal. You should seek advice for medical issues, diagnosis or treatment from a professional veterinarian or other healthcare practitioner. 
WE MAKE NO WARRANTIES AS TO OUR SERVICES AND MATERIALS. YOU AGREE THAT SERVICES AND MATERIALS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES, AND MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE, CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR SERVICESS MATERIALS OR ON THIRD-PARTY WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.
Limitation of Liability
To the fullest extent permitted by law, neither we or our directors, officers, employees or affiliates will have any liability, and you release us and such parties from claims, for any direct, indirect, consequential, incidental, punitive, special loss or other damages incurred by you or others in connection with your use of our Services or Materials, or for any other claim related in any way to your use of the Services or Materials, including without limitation any liability for any accidents, injuries, harm, loss, damage, death, misapplication of information, physical, mental, emotional, or spiritual injury or harm, loss of income, wasted time and for any other loss or damage of any kind, however caused and whether based in tort (including negligence), contract, strict liability or otherwise, even if foreseeable or if we are expressly advised of the possibility of such damages or difficulties. You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any other participants or users of Services, including you. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree at all times to defend, indemnify and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, made by any third party arising out of your breach of any obligation, warranty, representation or covenant set forth in these Terms or in any other agreement with us, or your violation of any law or the rights of a third-party.
Purchases and Online Commerce
If paying by debit card, or credit card, you give us permission to automatically charge your credit or debit card as payment for your Services, for which you will receive an electronic receipt.
In the event that payment is not received by the date due, we reserve the right to cease your access to Services immediately and permanently. If you fail to make payment in a timely manner in accordance with the Terms or voluntarily decide to withdraw from our Services at any time or for any reason whatsoever, you still will remain fully responsible for the full cost of the Services you previously committed to. All information obtained during your purchase or transaction for our Services and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us and our payment processing company.
Refund Policy
Your satisfaction with your Services is important to us. However, because of the extensive time, effort, preparation and care that goes into creating and/or providing our Services, and Materials, we have a very strict refund policy. Most of our content is digital and therefore, a lengthy refund policy could result in the theft of our materials.
Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our Services. If you are unhappy with your purchase, we welcome you to email us at info@magnusthetherapydog.com to provide feedback.
Termination
You may terminate the Services at any time by notifying us that you no longer wish to use our Services by email to info@magnusthetherapydog.com and/or by ceasing using our website and Services. 
We may, in our sole judgment, terminate or suspend your access to our website, the Services and/or Materials at any time without notice, including if you fail, or we suspect that you have failed, to comply with any term or provision of these Terms. 
Upon any termination of Services you will remain liable for all amounts due that you committed to up to and including the date of termination.
Upon termination by either of us, you are not permitted to access or use any of our Services and we reserve the right to immediately refuse or terminate your access to any aspect of our Service and/or Materials, including but not limited to our website, private forum, e-mail communications, Facebook groups, live or recorded webinars or conference calls, or any other method of communications related to our Services and Materials at any time without notice and in our sole discretion. 
All of these Terms, including but not limited to all copyright, trademark, and intellectual property rights, disclaimers, limitations of liability, release of claims, and our Refund Policy and Privacy Policy will still apply now and in the future, even after termination of Services.
Dispute Resolution 
It is hoped that should we ever have any differences, we could be able to work them out amicably through e-mail correspondence. However, should we be unable to seek resolution within a reasonable time, you agree now that that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, selected jointly, in accordance with the American Arbitration Association Rules. Prior to seeking arbitration, you must send an email to us at info@magnusthetherapydog.com  and include all of your reasons for dissatisfaction with your Services. You understand and agree now that the only remedy that can be awarded to you through arbitration is full refund of your payment for such Service made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you. We both agree now that the decision of the arbitrator is final and binding, and may be entered as a judgment into any court having the appropriate jurisdiction by purchasing our Services you are agreeing to a modification of the statute of limitations such that any arbitration must begin within one (1) year of the date of your e-mail to me referenced above or you waive the right to seek dispute resolution by arbitration or to take any other legal action. You also agree that should arbitration take place, it will be held in Duchess County, New York, and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.
In the event of a dispute between us, you agree not to engage in any conduct or communications, public or private, including on social media, designed to disparage us, our Company, or any of our Services. Where requested by law or arbitration, of course, you are not prohibited from sharing your thoughts and opinions as a part of the legal process.
Waiver; Entire Agreement; Governing Law
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on our website or in respect to the Services constitutes the entire agreement and understanding between you and us and governs your use of the Services and Materials, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. If any terms of these Terms are construed to be invalid or unenforceable for any reason, it shall not affect the validity or enforceability of any other term which shall be given full force and effect.
These Terms and any separate agreements pursuant to which we provide you Services shall be governed by and construed in accordance with the laws of New York without regard to conflicts of law.
Security and Confidential Information
When you apply for, enroll in, purchase or use our Services or Materials we may seek and collect personal data and information including but not limited to your name, e-mail address, phone number, street address, birthday, billing information, credit card or payment information, demographic information, preferences, interests, or other personally-identifying information (“Confidential Information”).
By providing such Confidential Information to us, you grant us permission to use and store such Confidential Information or you may offer or provide a comment, photo, image, video or any other submission to us when using or participating in our Services, and Materials (“Other Information”). By providing such Confidential Information or Other Information to us, you grant us permission to use and store such information. We, in turn, will use our best efforts to keep your Confidential Information safe, secure and confidential in accordance with these Terms  and Privacy Policy. However, due to the nature of the Internet, we cannot completely ensure or warrant the security of your Confidential Information or of any other data or information transmitted to us or through our services. Therefore we make no assurances about our ability to prevent any loss, misuse or alteration of Confidential Information and any damages which may result.
Note that whenever you make your Confidential Information or Other Information available for viewing by others such as through our Services and Materials, our website or social media, the Confidential Information or Other Information that you share also can be seen, collected and used others, and therefore, we cannot be responsible for any unauthorized use by others of such Confidential Information or Other Information that you voluntarily share online or in any other manner
Confidential Information
All Confidential Information will be held in confidentiality and will not be disclosed to third parties, except that we may disclose Confidential Information and personally identifiable information: (1) pursuant to these Terms of Use and our Privacy Policy, (2) if we are required to do so by law, (3) in the good-faith belief that such action is necessary to conform to the law, (4) to comply with any legal process served on either us or our partners, sponsors, investors, or affiliates, (5) to protect and defend our rights or property or those of our users or purchasers, and/or (6) to act as immediately necessary in order to protect the personal safety of our users, purchasers, or the public. 
How We Use Cookies
We may use the standard “cookies” feature of major web browsers. You may choose to disable cookies through your own web browser’s settings. We have no access to or control over any information collected by other individuals, companies or entities whose website or materials may be linked to our Services or Materials.
If you have any questions about any term of these Terms, please contact us info@magnusthetherapydog.com.

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PRIVACY POLICY
Last updated: April  10, 2024
This Privacy Policy describes how Magnus the Therapy Dog, Inc. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website (the “Site”), use or access our services or materials in any manner, or make a purchase from us or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
POLICY UPDATES 
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. It is your responsibility to check our Site periodically for changes. Your continued use of or access to the Site or any of our Services following the posting of any changes constitutes acceptance of those changes.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
INFORMATION WE COLLECT DIRECTLY FROM YOU
Information that you directly submit to us through our Services may include:
Basic contact details including your name, address, phone number, email.
Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
Account information including your username, password, security questions.
Shopping information including the items you view, put in your cart or add to your wishlist.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
INFORMATION WE COLLECT THROUGH COOKIES
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
INFORMATION WE OBTAIN FROM THIRD PARTIES
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies who support our Site and Services.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
HOW WE MAY USE YOUR PERSONAL INFORMATION
Providing Products and Services. We may use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention. We may use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with you. We may use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
COOKIES
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
USER GENERATED CONTENT
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any semi-public public area of the Services, such as a Facebook group, this content will be semi public and accessible by members of that group. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
THIRD PARTY WEBSITES AND LINKS
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
CHILDREN’S DATA
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. We do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
SECURITY AND RETENTION OF YOUR INFORMATION
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
YOUR RIGHTS AND CHOICES
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
‍Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.‍
Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.‍
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.‍
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.‍
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.‍
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
COMPLAINTS
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
INTERNATIONAL USERS
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
CONTACT
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@magnusthetherapydog.com.
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